Izmir Airport Transfer Service How do I know about my reservation?

You will receive your reservation confirmation by e-mail.

What should I do if I cannot find Izmir Airport Transfer?

7/24 emergency phone number +90542 415 9201 will be enough to reach.

How long will I wait at Izmir Airport or address?

For private transfers, your vehicle will be ready according to your pick-up time.

For shared transfers, vehicle departure times are on your travel documents. On delayed flights, our regional authorities will contact you for the next scheduled vehicle.

What should I do if I forget my stuff?

In private transfers, your forgotten goods in our vehicle will be sent to the address you specify by cargo.

What should I know about luggage?

It is forbidden to carry sacks, crates, tin containers, flowing, smelling, explosive, radioactive and flammable substances. Each passenger is entitled to 1 baggage with a maximum size of 50cm x 70cm and a weight of 30 kg.

In order to change the type of vehicle, the excess baggage information must be reported at the time of booking. Sports equipment such as prams, bicycles and golf-skiing that are not reported will not be accepted.

What should I do if my flight time is canceled or delayed?

In case of cancellation of the campaign; Please inform our “Call Center  during the working hours to prevent your reservation from being changed.

What should I do if I spend too much time on customs clearance, baggage or lost baggage?

In case of delays exceeding 30 minutes during baggage and customs procedures, you should inform our officer from our call center.

What are the cancellation or change rules?

You can cancel your reservation up to 12 hours before the transfer. Except for force majeure, a refund cannot be made if it does not use the transfer or if it is requested to cancel it 12 hours before the start of the transfer.

Can I take pets?

Pets are not allowed in the vehicle. Subject to the responsibility of the passenger, the special cages can be carried in the luggage compartment.

Can I transfer by wheelchair?

Yes. If you are traveling with a wheelchair, please state at the time of booking whether your chair is foldable.

Is my transfer insured?

Yes.